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A business Unit of ATAS Inc.

727-424-5780 or EMAIL: [email protected]


As the founder of Vigilant Labels, I greatly appreciate your interest in the Click-to-Comply Solution.

In making a purchasing decision, you should look at our competitor, Codonics SLS. (Another company in the space was BD, and they had a product called BD Intelliport. Unfortunately, BD had a FDA recall due to sterility issues (

= ) and the system has been shelved.

Prior to starting my company, I considered them for my hospital in Dallas, TX. The CNO/quality officer liked their system because they had won numerous Safety Awards and had the endorsement of the APSF. However, feedback from colleagues was negative to hostile because of the additional burden with their workflow.

I did a lit search about their system and found this article from Dr. Ang. Her conclusion was that while all their labels were compliant, "most [users]... were dissatisfied with the increased workload" (

= ). Instead of making the providers more efficient with labeling, it took 45% longer to prepare syringes using their system vs hand writing the labels (

= ).

Despite the findings, I tried to be open-minded and our department tested their system. Quite frankly, none of our providers liked it. Complaints included the following: printing individual labels took too long, it could NEVER be used it in a code or trauma situation, it was frustrating because it took multiple attempts to scan the vial, it took up too much space on our anesthesia carts, the labels were too big to fit on the 3 mL vial, the announcement of the drug name created too much noise.

In the end, the hospital C-suite was actually happy we did NOT like their system because it would have cost them about $250k to purchase 15 printers, almost 9 months to integrate with their pharmacy IT system, and they would have had to hire a 0.5 FTE just to maintain the system.

After having gone through that exercise and realizing there's no system that I would want to use, I built my one.

I started my company Vigilant Labels about 6 months later and named the system the Click-to-Comply Solution. UT Southwestern agreed to do a trial with the printer, and in the fall of 2015, we beat Codonics and some other companies in an RFP. The university installed 67 printers throughout their 3 hospitals, and we have printed over 2 million labels with over 200 different users in the past 3 years. Currently, we are in about 24 different hospitals and surgery centers in the Dallas metroplex and are showing strong growth throughout the country.

Recently, we won a national entrepreneur award (

= ), and last week, we had our system reviewed by AAAHC (

= ).

Their response: "As a surveyor, I would be very happy to see the proposed labeling system being used on site."

I saw your email asking about studies linking increased surgical site infections and the unsanitary anesthesia tape rolls most hospitals commonly use. The Medical Journal of Australia reported that adhesive tape in the hospital is a high-risk fomite: "In 11 of the 21 tape batches, MRSA and/or VRE were identified. Of these, four were positive for MRSA and 10 for VRE, with three positive for both. MSSA was identified in two, both in association with VRE. All batches showed evidence of contamination with other bacteria such as Bacillus cereus, coagulase-negative staphylococci, non-multiresistant Enterobacteriaceae, Pseudomonas spp, Acinetobacter spp and other enterococci." (

= )

Our labels are protected inside the printer housing so that each patient’s label sheet is fresh and unadulterated by the dirty OR environment. Additionally, the printer’s plastic housing is designed for hospital use and can withstand the harshest of cleaning agents.

John, thanks for reading all of this, and I really appreciate your consideration of our printer.

Also, please tell Jeff you want the Dukie (MD 94-98, residency 98-02) and “Big Willie” (I rotated at Wilford Hall and was active duty at Andrews AFB from 2002-06) discount.